Frequently Asked Questions
How does the fund recovery process work?
Our process begins with a free assessment of your case. We analyse the documents, identify the responsible parties and develop a tailored strategy. We employ international legal proceedings to recover your funds and keep you informed at every stage of the process.
What types of online fraud do you handle?
We handle all types of online fraud: fake investments, bank phishing, trading fraud, romance scams, online shopping fraud and many more. Our experience covers the full spectrum of modern digital fraud cases.
How long does the recovery process take?
The duration depends on the complexity of the case and the cooperation of the parties involved. Some cases are resolved within a few weeks, while others may take several months. From the outset, we provide regular updates and a realistic timeline.
What are your fees?
We offer a free initial consultation and work on a success fee basis. If we are unable to recover your funds, you pay nothing. Our fees are transparent and agreed upon during the initial consultation, with no hidden costs.
Do you offer your services across Singapore?
Yes, we offer our services across Singapore and beyond. Our network of legal partners and knowledge of international law enable us to handle cases across different jurisdictions and recover your funds regardless of where they are located.
What information do I need to provide?
Please gather all relevant transaction records, correspondence with the fraudulent party (emails, chat logs, screenshots), bank or exchange statements, and any contracts or agreements. The more documentation you can provide, the stronger your case will be. If you are missing certain records, our team can assist with obtaining them.
Can you help if the scammer is in another country?
Yes. The majority of our cases involve cross-border elements. We work with legal partners across more than 30 jurisdictions and utilise international treaties, mutual legal assistance agreements, and blockchain tracing to locate and recover funds regardless of where they have been transferred.
Do you guarantee I will get my money back?
No law firm can ethically guarantee a specific outcome. However, we only accept cases where we assess a realistic prospect of recovery. Our track record demonstrates consistent results, and our success-based fee structure means our interests are fully aligned with yours.
What is the minimum amount for your services?
We handle cases from a minimum amount of SGD 3,000. This threshold allows us to provide a high-quality service and cover the necessary legal costs for effective fund recovery.
What should I do if I have been scammed?
First of all: do not panic. Gather all available documents (emails, screenshots, bank transactions), do not contact the fraudsters and get in touch with us immediately. The sooner you act, the greater the likelihood of recovering the funds.
Is the initial consultation really free?
Absolutely. The initial consultation is completely free and without obligation. We assess your case, explain the available options and propose a tailored strategy. Costs only arise once you decide to work with us.
What is your success rate?
Our success rate for accepted cases stands at 87%. Careful case selection and our experience enable us to identify cases with a high probability of success and maximise the results for our clients.
How will I be kept informed about the progress of my case?
We maintain constant contact via email, telephone and a dedicated client portal. You will receive weekly progress reports and immediate notifications for important developments. Your case is handled by a dedicated team that is available to you at all times.
Is it too late to recover my money?
Not necessarily. While acting quickly improves the chances of recovery, we have successfully resolved cases where clients contacted us months or even over a year after the fraud occurred. Each situation is different, and we encourage you to reach out for a free assessment regardless of when the incident took place.
What happens if the recovery is unsuccessful?
If we are unable to recover your funds, you owe us nothing under our standard contingency arrangement. We absorb the costs of our work. Before taking on any case, we conduct a thorough assessment to ensure there is a viable path to recovery.
How do I know if my case qualifies?
Your case may qualify if you have lost SGD 3,000 or more through investment fraud, broker scams, cryptocurrency schemes, phishing, or romance scams. We do not handle e-commerce disputes, offline transactions, or Telegram-based deals. The best way to find out is to submit your details through our contact form for a free, no-obligation assessment.
Take the First Step Toward Recovery
We represent clients across Singapore with verified losses starting from SGD 3,000. We do not handle disputes related to online purchases, offline transactions, or Telegram.